Question 1

What areas do you service?

Accepted Answer

We service the District of Columbia, Maryland and Virginia metro line areas

Question 2

How many people will clean our property?

Accepted Answer

This will depend on the size of your property.

Question 3

Do you bring your own cleaning supplies?

Accepted Answer

Yes, we do have our own supplies.  However, we can use your cleaning products if you wish.  We ask that you provide your own broom, dust pan, vacuum, and a mop, for that cuts down cross contamination.

Question 4

Do you clean on weekends or holiday's?

Accepted Answer

We are closed on weekends and holidays.

Question 5

How much notice should I give to request a cleaning?

Accepted Answer

You are required to give a minimum of 24 hours notice.

Question 6

What form of payment do you accept?

Accepted Answer

We accept cash, checks and credit cards.  If the check returned, there will be a extra $35.00 charge to cover fees that will occur.

Question 7

Do I have to be home during our house cleaning?

Accepted Answer

No, most of our clients are at work when we clean their homes.

Question 8

How do I schedule an appointment with Breezas?

Accepted Answer

You may reach us by phone at 571-266-5056 or you can book us online: www.breezas.com\booking.

Question 9

What is the earliest time I could ask for a cleaner to come to my home and clean?

Accepted Answer

We can come to do your cleaning as early as 8 am.

Question 10

How long does it take to clean?

Accepted Answer

Time will vary depending on the condition and size of the home.

Question 11

What will you not clean?

Accepted Answer

We will not clean human or pet feces, vomit, urine or blood due to sanitary and safety reasons.

Question 12

Do you work while there are pets, unattended?"

Accepted Answer

Yes, we know pets are a part of your family, however, if you’re not sure how your pet might react with us being there we ask that you put them in a secure place.

Question 13

Do you do carpet cleaning?

Accepted Answer

We only do regural vacuum cleaning but don't do any steam cleaning.

Question 14

Can I cancel or reschedule my cleaning?

Accepted Answer

Yes, you MUST let us know 24 to 48 hours before the cleaning date or you may incur a minimum fee of $30.00

Question 15

No Shows/Lock outs

Accepted Answer

You will incur a minimum fee of 50% of the cleaning price.

Question 16

How do we prepare for a move in/ move out cleaning?

Accepted Answer

Please make sure the home is completely vacant unless you inform us differently. Anything left behind will be considered trash and will be thrown out.  Not including large items or furniture.  In addition you have to make sure power and water will be on.

Question 17

Do I need to sign a contract?

Accepted Answer

No, but we can put in place an agreement of understading for recurring cleanings.

Question 18

Are you insured and bonded?

Accepted Answer

Yes, we are most definitely insured and bonded.

COME HOME TO A CLEAN HOUSE

Frequently asked questions